Fulfillment Policy

Return process: Steps a customer must take to initiate a return, including contacting customer service, obtaining a return authorization number, and shipping the item back.

Refund options: How the customer will be refunded (full refund, partial refund, store credit) depending on the reason for return and item condition.

Return window: The timeframe within which a customer can initiate a return after receiving the product, usually specified in days (e.g., 30 days). 

Customer satisfaction: A clear and customer-friendly return policy can enhance customer trust and satisfaction, encouraging repeat purchases.

Legal compliance: Depending on the region, certain return policies may be legally mandated, especially for specific types of goods.

Cost management: A well-defined return policy can help businesses manage the costs associated with returns by setting clear guidelines for eligible items and return procedures.

CANCELLATION POLICY: Customer may cancel orders within 30 days for a full refund. Beyond 30 days, cancellations will not be accepted.